Call for Clarification Over Reject Messages for Eye and Ear Drops

Questions often come up about calculating days' supply for eye and ear drops.

The main problem is figuring out how many drops per milliliter (mL) to use for the various products.

Many of us were taught to use 20 drops/mL for eye and ear drops...but some insurers and pharmacies use 12, 15, or 16 drops/mL.

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