Think Twice Before Putting an Rx on Hold

January 2021

You're on the front lines to prevent issues with "on-hold" Rxs.

It can be tempting to automatically put a new Rx on hold if you get a "refill too soon" reject...or there are refills on a similar Rx.

And it's equally tempting to jump to fill an on-hold Rx when another Rx runs out of refills or expires.

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